Privacy Policy
Understand our privacy policy
Welcome to JOI Farms ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Joi Farms") and our milk delivery services.
By using the JOI App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
a. Personal Information:
Full Name
Mobile Number
Delivery Address
Email Address (if provided)
b. Device Information:
Device type, operating system, and app version
c. Location Information:
We may collect your location (with your permission) to ensure accurate and timely delivery.
2. How We Use Your Information
We use your information to:
- Process and deliver your milk orders
- Communicate order status and support updates
- Improve our services and user experience
- Send important service notifications
- Prevent fraud and ensure app security
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only:
- With our delivery staff to complete your order
- With third-party service providers (like payment gateways), strictly for operational purposes
- When required by law or legal process
4. Data Security
We take reasonable measures to protect your data using secure servers, encrypted transmission, and restricted access protocols. However, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
You can:
- Access or update your personal information through the app
- Request deletion of your data by contacting us
- Opt-out of promotional messages at any time
6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any major changes via the app or email.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
JIS Farms Private Limited
12C, Sarat Bose Road, near Nepal Sweets,
Rowland Row, Ballygunge
Kolkata, West Bengal, India
Email : joifarm@jisgroup.org
Mobile: +91-8910292031
Farm Fresh Goodness
Pure A2 Excellence
Naturally Nutritious
Crafted with Care
Honoring Tradition
Embracing Innovation
Farm Fresh Goodness
Pure A2 Excellence
Naturally Nutritious
Crafted with Care
Honoring Tradition
Embracing Innovation
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